Bryn Mawr Film Institute

General Policies

Children Under 6

Children under age six are not admitted to regular screenings. Children of all ages are welcome at Kids Matinees and Going Gaga matinees. Because Going Gaga features current feature films which are geared towards a mature audience, this series is recommended for parents with children younger than eighteen months.

Late Arrivals

The theater reserves the right to stop selling tickets and seating patrons after a film has started.

Outside Food and Drink

Patrons are not permitted to bring outside food and drink into the theater except for food and drink from Hothouse Coffee. No glass bottles are allowed in the theater for safety reasons.

Use of Membership Cards

We've had some good questions about the use of Bryn Mawr Film Institute membership cards, so we thought we'd list some clarifications. If you have any questions or comments, please contact us immediately.

  • Membership cards should be shown when buying tickets.
    Showing your membership card moves ticket sales quickly. If you don't have your card with you, that's OK. We'll check your name on our list, which takes only a minute. Thanks for being understanding about this.
  • Membership cards can't be used by a nonmember.
    A membership card can be used only for the benefit of the named holder. The card cannot be loaned to a nonmember. A member cannot buy a discounted ticket for a nonmember friend, either.
  • Couple/Dual Memberships
    In memberships that cover more than one person (Couple/Family, Producer Couple, Mogul and up), only one person need show a card in order to obtain the discount for all persons covered by the membership.
  • Children of Member
    Minor children (under age 18) of Couple/Family and Producer Couple members are admitted at the member price.
  • Advance Ticket Sales to Members
    Bryn Mawr Film Institute members can purchase tickets at the box office to special screenings and regular features as soon as the schedules are announced. Sorry, we don't sell tickets by phone. If some of your advance tickets are for nonmembers, you must pay the general admission price for those tickets.

Refunds

We regret that we cannot replace lost or stolen tickets.

  • Refunds for tickets to regular features
    If your plans change and you find that you cannot attend the screening for which you have purchased a ticket, you can receive a refund if the unused ticket is brought to the box office before the show time.
  • Refunds for tickets to special screenings
    There are no refunds on tickets for special screening, but you can exchange your ticket at the box office for a ticket for another screening of the same film, so long as you make the exchange before the date/time you cannot attend.

Free Pass/Free Admission

Exchange your free pass for a ticket at the box office. A Mogul, Angel, Director, Film Maker, or Cineaste should show his/her card at the box office for a free ticket, also.

Thank you for being a Bryn Mawr Film Institute member. Our job is to make your film experience as positive as possible. Please give us your feedback. If you have a problem, talk to the manager. And you can always contact me.

Juliet Goodfriend
Executive Director, Bryn Mawr Film Institute


Box Office