We have done our best to provide answers to many frequently asked questions. If you have a question that is not answered below, please contact us for assistance.
Q: When are new movies and showtimes announced?
A: We announce our newest movies on Tuesday evenings, unless there is a delay due to a holiday or some other reason. BrynMawrFilm.org is updated in real time, making it the fastest and most accurate way to see our current schedule. You can sign up to receive our weekly schedule, which is emailed every Tuesday and includes the newest films, special screenings, and film education offerings.
Q: How long will this movie play at BMFI?
A: We’re not entirely sure. Main attraction films are booked on a week-to-week basis. If there is a new movie you want to see at BMFI, we recommend attending as early as possible, because we can’t guarantee a run for more than one week at a time.
Q: When are you going to get a new movie?
A: BMFI is contractually obligated by distributors to keep films that are well-attended and in high demand from audiences. This sometimes makes it hard to get new movies.
Q: Do you have 15 to 20 minutes of previews?
A: No, at BMFI we only have six to eight minutes of previews before new releases. There are no previews before repertory films and special events, which begin promptly at the advertised show time.
Q: Why are your showtimes wrong online?
A: Always check BrynMawrFilm.org for the correct movie showtimes. BMFI does NOT provide showtimes to other sites, (e.g., Fandango) and those sites often list incorrect information.
Q: How early should I come to make sure I get a good seat?
A: Currently, all tickets are for reserved seats and can only be purchased online, as the Box Office is closed. So, early arrival isn’t necessary for purposes of seat selection. That being said, late admissions are not permitted, so be sure to arrive and be seated before the screening begins. When the Box Office re-opens and tickets are again sold on site, seating will be on a first-come, first-served basis. In these instances, to ensure a good seat for popular movies on the weekends and for special events, we recommend that you arrive twenty minutes before show time.
Q: Where can I park?
A: Detailed parking information can be found on the Parking page of the web site.
Q: Why doesn’t anyone answer the telephone?
A: The Box Office staff cannot answer phones during the 30 minutes prior to and 15 minutes after a movie starting, as they are assisting in-theater customers with popcorn and candy sales, and finding seats in the theaters. Please leave a message and someone will call you back as soon as possible.
Q: Can I buy tickets over the phone?
A: BMFI cannot sell tickets over the phone. Tickets can be purchased online at BrynMawrFilm.org. Tickets cannot be purchased at the BMFI Box Office or business office. Mogul, Angel, and higher-level members may access their free admission benefits by logging into their accounts on BrynMawrFilm.org.
Q: How do I purchase tickets online?
A: Browse the schedule of films on BrynMawrFilm.org and select the film you would like to see. From there, select the desired show time to complete the ticket purchase.
BMFI’s refund policy can be found on the Tickets & Policies page.
Q: How old is this building? When did this theater open?
A: The 1926 theater building’s story can be found on the About page.
Q: What kind of oil do you use for your popcorn?
A: BMFI uses trans-fat free sunflower oil.
Q: Is your popcorn, oil, and butter kosher? Is it vegan?
A: Yes, our popcorn, oil, and butter-flavored topping are all kosher and vegan.
Q: Is the butter topping real butter?
A: The butter topping is a trans fat-free artificial butter flavor made with soybean oil.
Q: Can I bring outside food or beverages into the theater?
A: Patrons are not permitted to bring outside food and drink into the theater.
Q: What is Theater 5?
A: Theater 5 is BMFI’s online film hub. Here you’ll find the BMFI programs you love, including exclusive access to new-release movies, film introductions and discussions with Film Studies Online, curated selections you can stream, and opportunities to connect with a community of film buffs at home.
Q: Are the films you are showing at the physical theater available in Theater 5?
A: No. While some films may be available in-theater and online, in-theater programming and Theater 5 programming are different. You will see where films and programs are available on the event’s web page.
Q: How do I participate in Theater 5 events?
A: See a full list of films, discussions, and events in Theater 5 at Theater5.org. Additional support is available on the Theater 5 technical support page.
Q: How can I donate to the theater?
A: Thank you for asking! Information about the many ways to donate to BMFI and how you will be recognized for your gift can be found on the Support page or you can make a secure donation directly on our site.
Q: My group is interested in getting a donation from Bryn Mawr Film Institute. Whom do I contact about this?
A: For donation requests, please email your requests to Info@BrynMawrFilm.org.